Investigating - Some customers may be experiencing disruption as the result of a security incident. We sincerely apologize for the inconvenience. Please go here for more information here: https://sign.dropbox.com/blog/a-recent-security-incident-involving-dropbox-sign
May 01, 2024 - 16:45 EDT
Portal Operational
Application Operational
API Operational
CRM Operational
Bank Linking Operational
Contract Operational
SendGrid Operational
SendGrid API v3 Operational
SendGrid SMTP Operational
SendGrid Email Activity Operational
SendGrid Marketing Campaigns Operational
Twilio Operational
Twilio PHONE NUMBERS Operational
Twilio SMS Operational
AWS Operational
Slack Operational
New Relic Operational
New Relic Browser : US Operational
New Relic Serverless : US Operational
New Relic Logs : US Operational
New Relic Infrastructure : US Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 7, 2024

No incidents reported today.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

Unresolved incident: Contract - Recent Dropbox Sign Security Incident.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024
Resolved - This incident has been resolved.
Apr 26, 18:00 EDT
Monitoring - Fivetran has resolved the issue and we are seeing syncs return to normal cadence. We are continuing to monitor and ensure they continue operate normally.
Apr 26, 15:45 EDT
Update - Fivetran has confirmed they are experience a service disruption with all regions. https://status.fivetran.com/incidents/9tb2xmfq82vh
Apr 26, 15:15 EDT
Update - We are working with our ETL service provider to find a resolution.
Apr 26, 15:01 EDT
Investigating - Data has not synced in the past hour. We are working to recover functionality.
Apr 26, 13:45 EDT
Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024
Resolved - This incident has been resolved.
Apr 23, 11:01 EDT
Investigating - Fivetran is reporting issues with scheduled data syncs being delayed. This can cause delays with information being updated in MDC

https://status.fivetran.com/incidents/lmqwcf3zkqcs

Apr 22, 15:01 EDT