Resolved -
This incident has been resolved.
Sep 14, 21:00 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 14, 14:45 EDT
Update -
We apologize for the delay on this issue, we’re still actively investigating. Thanks for your patience.
Sep 14, 11:45 EDT
Update -
Our team is still investigating these reports, and we'll continue to provide updates as we have them. This issue is not wide spread and most documents are unaffected.
Sep 14, 02:00 EDT
Update -
Investigation still in progress. Thanks for your patience.
Sep 13, 23:30 EDT
Update -
We are continuing to investigate and will reach out with another update shortly.
Sep 13, 22:15 EDT
Update -
We are continuing to investigate the issue.
Sep 13, 21:45 EDT
Investigating -
We are currently receiving reports of some users experiencing misplaced/missing fields and signatures in some of their requests. We are working to resolve the issue as quickly as possible. Thank you for your patience.
Sep 13, 21:15 EDT