Monitoring - A fix has been implemented and we are monitoring the results.
Nov 28, 2022 - 10:35 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 28, 2022 - 10:30 EST
Investigating - We are currently investigating this issue.
Nov 28, 2022 - 10:10 EST
Update - Data syncing to MDC services is no longer delayed.

Snowflake is still reporting the ongoing incident as open.

Nov 23, 2022 - 18:00 EST
Monitoring - Snowflake has reported an incident affecting users in a region used by Managed Data Cloud services. This appears to be causing delays in syncing data to snowflake by our ETL provider. We will provide updates as more information comes available. You may also follow the incident from Snowflake's status page linked below.

https://status.snowflake.com/incidents/yh1n0ly69chm

Nov 23, 2022 - 16:55 EST
Investigating - We are currently investigating this issue.
Nov 21, 2022 - 10:10 EST
Portal Operational
Application Operational
API Operational
CRM Partial Outage
Bank Linking Operational
Contract Operational
SendGrid Operational
SendGrid API v3 Operational
SendGrid SMTP Operational
SendGrid Email Activity Operational
SendGrid Marketing Campaigns Operational
Twilio Under Maintenance
Twilio PHONE NUMBERS Operational
Twilio SMS Under Maintenance
AWS Operational
Slack Operational
New Relic Operational
New Relic Browser : US Operational
New Relic Serverless : US Operational
New Relic Logs : US Operational
New Relic Infrastructure : US Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 28, 2022

Unresolved incidents: CRM - System Slowness, CRM - Snowflake Incident, CRM - BlueRock Dialers are not running properly. We are working on a fix..

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022
Nov 22, 2022

No incidents reported.

Nov 21, 2022
Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

No incidents reported.

Nov 16, 2022

No incidents reported.

Nov 15, 2022

No incidents reported.

Nov 14, 2022

No incidents reported.